MCPC 2009 Fri 12th March 2010

Business seminar

Creativity & Customer Value Co-creation

Wednesday Oct 7 2009
9:30 - 10:15

Key note: Joseph Pine

Joseph Pine -presentation pdf

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    People-centered design approaches, empathic design concepts, participatory design research, service design, co-creativity, urban planning, special user groups, visual communication of conceptual ideas...

  • Graham Hill

    Partner in customer-centric innovation consultancy Strategyn UK. Actively involved in CRM, CEM and now Customer CoCreation. Working to apply service-dominant logic/service science to innovation.

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